The audit conclusion is the overall determination issued by the audit team regarding the management system's degree of compliance with audit criteria.
According to ISO 19011, audit conclusions are the outcome of an audit after considering objectives and all findings. In certification audits (ISO/IEC 17021-1), the audit team issues a recommendation (certify, maintain, suspend or withdraw) subsequently reviewed by a certification committee independent of the audit team.
No. In certification audits, the team issues a recommendation. The decision to certify, maintain or withdraw certification is made by an independent certification committee within the certification body.
Yes. ISO/IEC 17021-1 requires certification bodies to have a documented complaints and appeals process accessible to audited organizations.
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