Telecommunications operators manage critical infrastructure supporting connectivity for millions of users, including emergency services, financial transactions, and government communications. An independent assessment evaluates information security, operational continuity, and risk management controls against ISO standards, identifying findings that impact service availability and sector-specific regulatory compliance.
Telecommunications operators in LATAM reported an average of 4.2 critical availability incidents per quarter in 2024. 58% of operators have not completed the transition to ISO 27001:2022, still operating under the 2013 version with outdated controls. Fixed, mobile, and satellite network convergence amplifies the attack surface and demands an integrated security and continuity approach.
ISO/IEC 27001:2022 — Information security
ISO 22301:2019 — Business continuity
ISO 31000:2018 — Risk management
ENACOM Regulations (Argentina) — Sector-specific telecommunications requirements
Telecommunications operators are critical infrastructure: a service interruption affects emergency services, financial transactions, and government communications. ISO 22301 structures business continuity plans, defines recovery time objectives (RTO), and ensures the organization can maintain minimum viable operations during an incident.
The 2022 version reorganizes Annex A controls into 4 categories (organizational, people, physical, and technological) and introduces 11 new controls, including cloud security and ICT continuity readiness. For operators, this directly impacts converged infrastructure management and requires a complete re-evaluation of the Statement of Applicability (SoA).
Cyber resilience assessment maps the network architecture (core, transport, access), identifies single points of failure, evaluates segmentation between network domains, and verifies incident response plans. The assessment cross-references findings with ISO 27001, ISO 22301, and ISO 31000 requirements to generate a prioritized risk map.
Assessment within 72 business hours. ISO methodology. No ties to certification bodies.
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